Refund Policy

Tip-Top Car Wash
Last Updated: 03 February 2026

This Refund Policy outlines the terms under which refunds may be issued for services provided by Tip-Top Car Wash. By booking or availing our services, you agree to this policy.

1. Eligibility for Refunds

Refunds are considered only if the service is not delivered due to reasons attributable to us.
Service quality concerns must be reported immediately upon completion of the service.
Refund requests must be raised within 24 hours of service completion.

2. Non-Refundable Situations

Services that have been completed satisfactorily.
Dissatisfaction arising from vehicle condition, stains, scratches, or pre-existing damage.
Delay or cancellation due to weather, natural events, or force majeure.
No-show or late cancellation by the customer.
Promotional, discounted, or complimentary services.

3. Partial Refunds

Partial refunds may be issued where only a portion of the service could not be completed. The decision and amount shall be at the sole discretion of Tip-Top Car Wash.

4. Refund Process

Refund requests must be submitted via phone, WhatsApp, or email.
Valid proof of payment may be required.
Approved refunds will be processed to the original mode of payment.

5. Refund Timeline

Once approved, refunds are generally processed within 5–7 business days. Actual credit time may vary depending on banks or payment providers.

6. Right to Refuse Refund

Tip-Top Car Wash reserves the right to refuse any refund request that does not meet the criteria outlined in this policy.

7. Policy Updates

This Refund Policy may be updated at any time. Changes become effective immediately upon publication on our website or official communication channels.

8. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of India.